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- Field Applications Engineer
Description
Company and Opportunity
Pacific Power Source (PPS) is an industry leading provider of AC and DC power test solutions and has been in business for over 50 years. Our reputation as a market and technology leader stems from best-in-class products, our commitment to continuing investments in both research and development and exceptional worldwide customer support. Our unique expertise has enabled us to develop leading positions in several key industry segments including Aerospace, Consumer, Lighting, Medical, and Military/ Government. PPS is making strategic investments in the sales and marketing team to elevate our brand, expand our product portfolio, and expand our addressable market into the fast growing Automotive, e-Mobility, and Renewable Energy segments. This is a unique opportunity to join the team with the introduction of an exciting new product platform, an expanding product portfolio, and the team growing to meet the needs of the Electrification megatrend.
Position
PPS is looking for a FAE to deliver technical expertise and value to customers, sales, and other key stakeholders. The candidate should have a passion for enabling customer success, simplifying, and accelerating electrification testing, as well as learning and teaching others. In addition, the successful candidate will have direct experience as a FAE, or similar technical support role. This role reports to the Application Engineering Manager.
Responsibilities Will Include, But Not Limited To, The Following:
- Collaborating with the sales team in pre-sales activities including definition of test needs, interpretation of specification requirements, product and system configuration, product demonstrations and competitive positioning, and proposal preparation and presentation.
- Provide excellent post sales application support, training, and commissioning of PPS test solutions to ensure customer success.
- Support and engage with product line management, engineering, customer support, and manufacturing to ensure we provide high quality, industry leading and innovative products, and excellent technical support to our customers.
- Work with marketing and product line management to create high quality, informative and productive customer facing content, product documentation, and training materials.
Pacific Power Source, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state and local laws and ordinances.
Requirements
Qualifications and Requirements
- Minimum BS in Electrical Engineering
- Minimum of 5 years of firsthand work experience working with power electronics test equipment, test and measurement equipment, or power test equipment in R&D or production environment.
- Strong technical, interpersonal, and teaming skills.
- Ability to learn, collaborate, and teach others in a team environment.
- This role requires excellent presentation, communication, and demonstration skills.
- Critical skills include organization, coordination, and time management.
- Strong problem solving and troubleshooting skills.
- Comfortable with hands-on wiring and working with high power equipment.
- Familiarity with AC & DC loads, AC & DC sources, grid simulators, battery emulation, and related solutions.
- Willingness to travel as required. The expected travel is 30%.
Stronger candidates would additionally be able to demonstrate:
- Experience with networking and communication protocols e.g. TCP-IP, Modbus/PLCs, CAN/CANFD and other emerging communication standards
- Expertise in writing applications in LabVIEW, Python, C#, or similar languages.
- Experience in conformance testing and test standards e.g. IEEE 1547, EMC (IEC 61000), DO/MIL-STD
- Experience presenting live webinars or giving trade show talks.
